#EduTECH 2014: Agile Leadership
Five year plans are the last thing I'd be creating if I wanted to see innovation happen in a school. Most creative organisations we work with have something more akin to an innovation strategy based on audacious goals, with a skillset in one's team that helps each individual find their place in making those goals happen, one small step at a time. While the vision is agreed by the top of the organisation the means to get there are democratic, and based on creative process as much as individual creative prowess.
At Australia's EduTECH conference I was delighted to once more keynote the leadership of learning strand, with thousands of people coming along to get an update on some of NoTosh's thinking as it's developed this year. The theme was closely tied to my forthcoming book, a labour of love on agile leadership called How To Come Up With Great Ideas and Actually Make Them Happen. It provides many of those practical stories of success from which we can learn, from the creative industries and from schools (some of which you'd classify as creative industries, too!).
I kicked off with the picture that had been most snapped last year: the F.A.I.L. "First Attempt In Learning" poster I captured in Meshendia Dampier's Rosendale Primary School classroom. Five year plans, you see, don't allow for a lot of failure, or departure from 'the script', regardless of how the world around you might change. What kinds of change?
- It could be as simple as being better informed a couple of years down the line than you were when you wrote the strategy - we learn, and then look slightly embarrassed at our five year plans that now seem woefully naive or out of date.
- It could be seismic - when the Japanese earthquake hit, one of our favourite schools, American School in Japan, saw so many families question their stay in the country, that they realised that they would need to signficantly reinvent the offering to entice more families to stay in the country, for a great school as much as anything else (you can see some of their learning journey with design thinking in their Google+ posts).
- It could be that others simply innovate faster than you, and your plan is holding you back. When we started TeachMeet in 2006, it was seen as innovative by the very organisations that it was designed to get around. No matter how hard they tried, they couldn't colonise it, make it their own - they were left standing while people just did it for themselves.
Agile Leadership is based on overcoming two obstacles to get to a new way of working.
Contradictions arise when something you've held as true is challenged by new evidence or experience. The feeling of contradiction is hard to overcome, because it necessitates some further investigation to work out whether the status quo is correct, partially correct, or just plain wrong, now that we have this new evidence to hand. In school strategy this is problematic - very often, when working with a school, there is reticence and some fear at best, anger at worst, when we suggest that we should start writing a strategy by really getting deep into the way things actually are, warts and all. In the book, I provide a ton of skills and techniques that teams can use to gauge better where things are, such as interviews, sketches, ideas wallets and bug lists.
Tensions are moderately more workable, as they occur once a team has bought into the new information that has presented itself, realising that it contradicts the status quo, and now have the task of altering the course of a strategy to accommodate it. It's not an easy process - it's full of tensions and tension. You can imagine the joy of running a workshop in this part! Take for example, the fairly strong evidence that grading does not improve learning, but comments do. I showed a video example of educators at ASIJ who, after all, have had grading feature as a fairly core part of their work. What happened when they saw the evidence of grading being less advantageous than comments alone? Some of the teachers went to test it for themselves, to work through those tensions, and change their own 'strategy' of learning and teaching. The results might be positive, or less so, but with the experience in hand it's far easier to work through the tensions, and gain a new insight for the way things might be. For those who don't experiment, they're still stuck with their contradictions, unable to move forward and challenge the way it's always been done.
Surprises appear when we least expect them. As Hatchuel and Weil put it in their concept-knowledge theory, these are the "you don't know what you don't know" moments. Surprises like these come to you - you can't search for them as you don't know they exist. Having an open mind is how most of us see these surprises and seize them. But in a strategy, where a 'decision has been made', and the text itself is highly specific, surprises can be blocked out, placed in the shadows never to be seized and used to make learning better in the organisation.
Such surprises often appear when we centre our strategy on people, rather than things that need done. When we reframe a strategy around people we can start work out what each individual group in our community can do, when and where we see that action happening, how they'll do it and, vitally, why they'd care enough to give a damn to do it. This actor mapping process is hugely powerful as a technique to open up the mind to such surprises, but incredibly challenge for teams to use - most teams feel they need 45 minutes to have a go at the technique, take 90, and still want the rest of the morning to see it through. Thinking about strategy from a human perspective, rather than a leadership one (full of the related, irrelevant jargon) is a tough move.
Ultimately, agile leadership is about recognising that everyone in the 'orchestra' of school is a leader, provided the strategy has been scored in a way that enables everyone to know their part in making it happen. The metaphor with music is one I concluded with, based on this old conductors' post I wrote. But it is also how I had started, with this haunting, stressful moment as Maria Joao Pires realises that she has been practicing the wrong concerto for the concert (it is no mistake that Mozart's D Minor Concerto is an obsession about feeling loneliness and despair...). With it, I asked the audience who the leader actually was at different moments of the piece, what the role of knowledge might have been, and how the understanding and trust between leaders leads to inspiring action:
You can pre-order or purchase your copy of How To Come Up With Great Ideas and Actually Make Them Happen, and see some of the practical means of overcoming these barriers to creative leadership. And, for something free and instant, you can get a useful cheat sheet of agile leadership strategies by signing up to the NoTosh mailing list.