288 posts categorized "Creativity"

March 21, 2014

Lessons from Disney Pixar on how creativity leads to more summative success

Pixar and Creativity.001

Pixar, since it was purchased by Disney, gives off an air of resilient creative and commercial success, but the journey is rarely that smooth. In fact, the more creative the output, the more commercially successful it is, for Pixar at least, and the processes used by the teams is remarkably close to what we see in highly effective classrooms.

During a keynote en français in Québec, I wondered why learning today sometimes felt less personalised than 30 years ago when personal computers first hit my primary school. Inspiration came to me from my daughters, Catriona and Anna, as for the nth time they sang along to the karaoké version of Disney's Frozen title track, Let It Go:

I was fascinated by the obvious success of this film in hooking my kids, and wondered if I might be able to make some links between what we know works, from the research of Dylan Wiliam, Hattie and the like, and what we see works in the creative industries with films like this. Much of the insight comes from a new book by Pixar’s President, Ed Catmull, which is released this April: Creativity, Inc.. Excerpts from the book can be read in this month’s Fast Company.

1. We all start out ugly

“After the original leaders of animation left Disney in the 1990s, the new people running things were from production. And they brought their values, which were to keep the production people busy and productive with one movie after another. So story development was organized in the same way they organized production. As a consequence of this "feed the beast" mentality, a balance was lost at Disney.

“The cost of that becomes clear when you think of how a movie starts out. It's a baby. It's like the foetus of a movie star; we all start out ugly. Every one of Pixar's stories starts out that way. A new thing is hard to define; it's not attractive, and it requires protection. When I was a researcher at DARPA, I had protection for what was ill-defined. Every new idea in any field needs protection. Pixar is set up to protect our director's ugly baby.”

This process is markedly not just a creative one - it involves critical thinking, too. But the point at which critical analysis is introduced is, well, critical. Too early, you kill your baby before it has a chance to grow fully. We do this all the time when we survey progress too early, or don't know what the purpose of an immersion period is.


2. We’ve been through the process ourselves. We share the language and steps

“People who take on complicated creative projects become lost at some point in the process. It is the nature of things--in order to create, you must internalize and almost become the project for a while, and that near-fusing with the project is an essential part of its emergence. But it is also confusing. Where once a movie's writer/director had perspective, he or she loses it. Where once he or she could see a forest, now there are only trees.”

Key to making sure that the balance is struck, and struck at the right time, is having a process on which you can depend, and which everyone in the team can trust. Most creatives we know at NoTosh use design thinking, or some version of it. The language between each team is different, but the language within each team is shared and common.

They all recognise that in the initial period of immersion it is too early to make the call as to the worthiness of any given problem or challenge. By synthesis they know that there is an opportunity to critique, to make sure that we’re headed on the right path. By the time you enter the ideation, prototyping and feedback loop, you are constantly starting and stopping, but each idea is small enough, light enough and on strong enough foundations of the immersion, to cope with tweaks, both major and minor. New ideas can get ditched easily, with a fresh crop of better ones emerging from the dust of the feedback.


3. Decide on your rules

“Earlier, before the screening, Pete had described what they'd come up with so far. "What's inside the mind?" he asked his colleagues. "Your emotions--and we've worked really hard to make these characters look the way those emotions feel. We have our main character, an emotion called Joy, who is effervescent. She literally glows when she's excited. Then we have Fear. He thinks of himself as confident and suave, but he's a little raw nerve and tends to freak out. The other characters are Anger, Sadness--her shape is inspired by teardrops--and Disgust, who basically turns up her nose at everything. And all these guys work at what we call Headquarters."

“That got a laugh, as did many scenes in the 10-minute preview that followed. Everyone agreed that the movie had the potential to be, like Pete's previous film Up, among our most original and affecting. But there seemed to be a consensus that one key scene--an argument between two characters about why certain memories fade while others burn bright forever--was too minor to sufficiently connect audiences to the film's profound ideas.

“Midway down the table, Brad Bird shifted in his chair. Brad joined Pixar in 2000, after having written and directed The Iron Giant at Warner Bros. His first movie for us was The Incredibles, which opened in 2004. Brad is a born rebel who fights against creative conformity in any guise. So it was no surprise that he was among the first to articulate his worries. "I understand that you want to keep this simple and relatable," he told Pete, "but I think we need something that your audience can get a little more invested in."

“Andrew Stanton spoke next. Andrew is fond of saying that people need to be wrong as fast as they can. In a battle, if you're faced with two hills and you're unsure which one to attack, he says, the right course of action is to hurry up and choose. If you find out it's the wrong hill, turn around and attack the other one. Now he seemed to be suggesting that Pete and his team had stormed the wrong hill. "I think you need to spend more time settling on the rules of your imagined world," he said.

“Every Pixar movie has its own rules that viewers have to accept, understand, and enjoy understanding. The voices of the toys in the Toy Story films, for example, are never audible to humans. The rats in Ratatouille walk on four paws, like normal vermin, except for Remy, our star, whose upright posture sets him apart. In Pete's film, one of the rules--at least at this point--was that memories (depicted as glowing glass globes) were stored in the brain by traveling through a maze of chutes into a kind of archive. When retrieved or remembered, they'd roll back down another tangle of chutes, like bowling balls being returned to bowlers at the alley.

“That construct was elegant and effective, but Andrew suggested that another rule needed to be clarified: how memories and emotions change over time, as the brain gets older. This was the moment in the film, Andrew said, to establish some key themes.”

If it takes a long time for Catmull to describe the formation of rules that guide the creation of a film, it takes an equally long time to make them clear in a learning situation. Taking Dylan Wiliam’s five key areas that teachers and schools might develop, one might feel that there are ready-made rules about “the way we should teach and learn”, ready to take off the shelf:

Dylan Wiliam.001

But schools need to have internal discussions amongst staff about how to internalise these into the story they are trying to tell, with their clientèle in their locale, work out what the rules of their game are. Then teachers have to have the same conversations with their students, taking time out to think about thinking, to learn how to think - those learnings become the rules of engagement for the class, keeping learning on the straight and narrow, even when a project is complex, even when the project team is only seeing trees and no forest.

 

4. Know how to take feedback, and find a producer to help you through it

“An important corollary to the assertion that the Braintrust must be candid is that filmmakers must be ready to hear the truth; candor is only valuable if the person on the receiving end is open to it and willing, if necessary, to let go of things that don't work. Jonas Rivera, the producer of Pete's film, tries to make that painful process easier by "headlining" the main points of a Braintrust session--distilling the many observations down to a digestible takeaway. Once this meeting wrapped up, this is what he did for Pete, ticking off the areas that seemed the most problematic, reminding him of the scenes that resonated most. "So what do we blow up?" Jonas asked. "And what do you love? Is what you loved about the film different now than it was when we started?””

Getting critiqued is never pleasant, even if you’re used to feedback and feed forward from your peers. Despite the feeling that we give good feedback to students, teachers are, in a decade of seeing their feedback on conferences, less strong at giving feedback on their own learning. It takes work, effort, energy and sometimes a little painful learning to get feedback that is, in the words of Ron Berger, Kind, Specific and Useful. In the film industry, the Producer’s job in these “brain trust” advisories is to capture that feedback, headline it and begin to make it as useful as possible for the Director, who’s just had his worked critiqued, and might feel a bunch of things, not all positive.

In a classroom setting, when we are giving and receiving feedback, who is the third person playing the role of Producer?

 

5. The Pupils' View

During my talk, I asked a group of seven students to act as my own braintrust during the talk, providing me with the actions they as students might undertake to make a vision of a more shared learning journey come true, and to highlight which elements of this (new and slightly too hot-off-the-press talk) I should emphasise in the future. Here's what Marianne, Laurie, Marie-Pier, Roxanne, Mathieu, Éloïse and Joana from l'Ecole des Sentiers put to me via Twitter, and what I read out as my conclusions for the talk:

  • As students, we must also get involved! When teachers offer ideas using technology, they are easily discouraged, but students also have their long journey to undertake, too.
  • We must show them that we are interested and we are ready to encourage. Teachers feed the enthusiasm of their students.
  • We should be encouraged to be creative, to risk failure to rise, dust ourselves down and be better next time. Do not prioritize performance above all else.
  • As students we should create a school forum where everyone would be comfortable giving their ideas and asking questions.
  • Don’t be afraid to ask questions and to assert your ideas, as the opinion of the students is also important. We have a head on our shoulders.
  • And sometimes we can see things from another side :)
  • Our idealistic idea: find a way to finance the purchase of tablets for each pupil. There’d be no more need for a heavy textbook, manual or notebook. And we could connect with interactive whiteboards, with communication between student and teacher encouraged. There’s also an ecological advantage.
  • Students want to be involved in the course. No more lectures. Students could also talk in front of the class, expose other ideas, what we have understood. Help us not to have to depend on teachers so much.
  • Students would be able to give their ideas, eg for course topics or written work ... All ideas are welcome.
  • Suggesting an idea is the best demonstration of intelligence.
  • Do not aim solely at the acquisition of specific skills encourage overall development.
  • We must be able to define our own rules :)

En tant qu'élèves, on doit aussi s'impliquer! Quand les enseignants proposent des idées en utilisant les technologies, ils se decouragent facilement. Donc les élèves on aussi leur bout de chemin à faire.
Il faut leur montrer qu'on est intéressé et qu'on est prêt à les encourager. Les professeurs se nourrissent de l'enthousiasme de leurs élèves
On devrait être encouragé à la créativité, le risque, à tomber pour se relever meilleur. À ne pas prioritiser les performances.
En tant qu'élèves nous devrions créer un forum école où tout le monde serait bien à l'aise de donner leurs idées et poser leurs questions
Pas avoir peur de poser des questions et de s'affirmer, car l'opinion des élèves est aussi important. On a une tête sur les épaules
Et on voit parfois les choses d'un autre côté :)
Idée idéaliste: trouver un moyen de financer l'achat de tablettes propres à chaque éleve. Plus besoin de manuels ni cahier de notes,
Et connecter avec les tableaux interactifs, la communication élève-prof est favorisée. Avantage écologique également
Les élèves veulent être impliqué dans les cours. Plus de cours magistraux, les élèves pourraient aussi parler en avant de la classe, exposer
Aux autres leurs idées, ce qu'ils comprennent. S'aider entre nous et ne pas dépendre des enseignants
Les élèves aimeraient pouvoir donner leurs idées, par exemple pour les sujets de cours ou de productions écrites… Toute les idées sont bonnes
Une idées c'est la plus belle demonstration de l'intelligence
Se developer en tant que personne a l'école. Ne pas viser l'acquisition de compétence trop spécifique et encourager le développement global.
Il faut pouvoir définir nos propres règles :)

EchofonLiteScreenSnapz001

December 09, 2013

Ira Glass on Storytelling - and key creative lessons for schools

Originally posted on NoTosh's fabulous Facebook page.

Ira Glass' words on storytelling and creativity have been doing the rounds this weekend, adapted from a Current.tv documentary from a while back. The key point in this clip is incredibly close to what we bring to educators when we talk about ideation and prototyping:

You can't just do ONE or TWO drafts of thinking; you have to make it double-digit drafting, prototyping thinking, gaining feedback and doing better next time.

What Ira Glass touches on is how, no matter how hard we try, we are never happy with our earlier pieces of work. As a result, there is only one tactic we can employ to guarantee that we get better: produce a LOT of work. The more we practice our craft, the better we get. 

Simple powerful advice with which no-one in their right mind would disagree, and many who create for a living recognise, but one piece schools are quick to forget under the pressures of time, "the test" and any other number of excuses not to give young people the chance to prototype thinking many, many times:

"Nobody tells this to people who are beginners, I wish someone told me. All of us who do creative work, we get into it because we have good taste. But there is this gap. For the first couple years you make stuff, it’s just not that good. It’s trying to be good, it has potential, but it’s not. But your taste, the thing that got you into the game, is still killer. And your taste is why your work disappoints you. A lot of people never get past this phase, they quit. Most people I know who do interesting, creative work went through years of this. We know our work doesn’t have this special thing that we want it to have. We all go through this. And if you are just starting out or you are still in this phase, you gotta know its normal and the most important thing you can do is do a lot of work. Put yourself on a deadline so that every week you will finish one story. It is only by going through a volume of work that you will close that gap, and your work will be as good as your ambitions. And I took longer to figure out how to do this than anyone I’ve ever met. It’s gonna take awhile. It’s normal to take awhile. You’ve just gotta fight your way through." —Ira Glass

Other lessons in the documentary are also compelling, and tie in beautifully to NoTosh's Design Thinking School work. He stresses the importance of having a process through which to work, the building blocks of one's trade. This equates to the thinking skills and knowing when to use which ones where in the process within a school environment.

In a second clip, Glass points to the longer-than-you-ever-think-it-will-be period of immersion as you seek out the problem to solve, or story to tell, and the wonderfully releasing moment of synthesis as you "kill" the stories not worth telling:


In a final clip, he concludes with the challenge facing all young people, too: how do you create something within a medium, without just copying what you've heard before? The answer: be yourself, talk like you, write and speak about what you know best. The more you are yourself, the better off you are. But how many kids are trying to be someone else, or play someone else's game at school, instead of finding their own way forward?

Challenging stuff.

August 29, 2013

Creativity Rules from Master Builder, Master Designer Thomas Heatherwick

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In this month's Wired UK print magazine a superb insight into the working and creativity habits of London bus and Olympic flame designer, Thomas Heatherwick. In it, Wired's editors pull out his 'rules' for designing and making. They are a real validation of what Team NoTosh have been pulling out from our creative work and parsing through educational research, stimulating some ingenius practices in the schools with whom we work:

  1. QUESTION: "We have found that we tend to guide ourselves towards ideas by finding a few key questions to ask ourselves." (Tom Barrett's début book, Can Computers Keep Secrets, is all about this curiosity-mongering, and how parents and teachers can protect that curiosity for life. With schools, we want to help students ask higher order questions, and we do this through the creation of provocative generative statements).
  2. ZOOM IN, ZOOM OUT: "Our role is to pull right back and see something in its biggest context, but then zoom in until you're analysing the close detail, then pull back again. To never let one thing get disconnected from context and meaning." (This zoom in-out process is the purpose of a teacher-curated, student-led research or immersion phase, where it's not the pace of the class or teacher that determines what you look at next, but your interest, where it's been piqued. To pique that interest, teachers need to get savvy about planning rich immersions on the back of their provocative generative statement.)
  3. ELIMINATE: "You don't know what the outcome will be, but it feels like we're trying to solve a crime. You're eliminating options from your enquiries. Then you're left with something, and it's probably not what you expected." (In synthesis, using thinking tools and curative technologies such as Evernote or social bookmarking, young people can eliminate obvious solutions to problems, to see if there's an ingenious way to explore, explain or solve something.)
  4. MAKE: "Making is a way to do practical analysis. Anyone can relate to models. But it's not a tool for others, it's to show yourself, to make sure you're not fooling yourself." (Kids who 'prototype' one or two versions of their work aren't prototyping at all. Kids whose early prototypes are graded, assessed too early by their peers or teachers, don't have a chance to show themselves whether their ideas stand up. They need more than a few goes at getting things right, and several of those attempts have to be made for the purposes of self-assessment above all.)

If you want to learn more about how my team and I are putting design thinking into action in schools (beyond the shop class and post-it note facile stuff that you find on your average "design thinking education" Google search), then check out our NoTosh Lab, or 'Like' our Facebook page to get some regular updates from the schools, creative cos, hospitals, Governments and agencies with whom we're working around the world.

July 03, 2013

What technology would you kill in schools?

Ewan McIntosh interviewed for RSA
What is the one technology I would kill off in schools, and which one would I replace it with? Are screens responsible for kids being more demanding and should adults be telling kids how to achieve balance in their lives between tech and the rest?

Yesterday I was interviewed via Skype from the offices of Camilla Batmanghelidjh's kids company, by students from five RSA Academy Schools (the same RSA behind the RSA Animates and our WatchDrawThink campaign around those Animates).

The students have been creating audio podcasts on the topic 'What About Tomorrow?' - teenagers growing up in uncertain times, and interviewed Sir Ken Robinson at The RSA in London this week, and me in Edinburgh, over Skype, on the topic. They'll agreed to let me publish the full interview with me here and now, excerpts of which will appear alongside Sir Ken's and Camilla's take later in the year.

Ewan McIntosh Interview RSA



June 29, 2013

5 Years Old: No More Worksheets (Please)

I'm not too keen on worksheets

Catriona's just finished Primary 1 (Kindergarten) and was asked to give her feedback on her learning, for the benefit of the school. It's a fab school - 360 feedback is something I'd love to see in every school, more often. I just loved her comment, and hope that every teacher she ever has, from now on, pays heed: Catriona, and most other children, are not so keen on worksheets.

June 12, 2013

Choice - how much is just right?

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How much choice do humans want in their life? Between 3 and 19, if you read into the research by Choice guru Sheena Iyengaar. Her TED talk on choice is the most accessible way in, and her research papers are on Google Scholar. My new friend David Bill took me to the bourbon bar pictured above, in the French quarter of San Francisco and, indeed, the choice was so overwhelming I went for the drink I rarely do these days: a draught beer. When faced with overwhelming choice, we can get unimaginative.

So here's my question: do you offer at least three choices to students in every piece of thinking, learning or 'work' that they do? Most of the time when I ask this, the answer is a resounding "hmmm". Followed by a quiet 'no'.

We've been playing with the notion of Generative Student-Led Topics to get over the lack of real choice evident in so much enquiry- or project-based learning. Basically, we're exploring how teachers really design choice into learning, without inadvertently removing it. There's a brief summary of how we're doing that on the fabby NoTosh Lab pages.

May 31, 2013

Can collaboration in school ever really be Collaboration?

Photo
Today I gave a speech to open A.B. Paterson College's new Collaborative Learning Centre, pointing out the key challenges around great collaboration, as outlined by Morten Hansen (I wrote a series of blog posts a while back sharing these worthwhile lessons). It got me thinking about the nature of most collaboration - even the good stuff - in schools, and the much more complex serendipitous nature of collaboration outside school.

Learning in school is one thing. Heading to university another. Rarely does either truly reflect the incredible pace of change in the world beyond those thirteen years of formal education, where the demands for more complex collaboration and ingenuity test even the best education systems' agility to the limit.

Take the world of fashion, for example. One of our clients, a luxury fashion brand for whom we develop and deliver education programmes in the communities in which it operates, has grown nearly ten times in as many years. Digital teams now operate on a par with merchandising and finance, and clothing designers themselves are acutely aware from their very first sketch how their product will look in a digital store as much as on the runway.

The people in these teams would be unlikely to have ever met had they attended the same school. Slightly geeky computer programmers would hardly be seen creating amazing projects with the fashionistas, the mathematics and science majors wouldn't be seen spending time in home economics thinking about how they could imbue cloth with data-processing technology that will heat the fabric when it's cold outside, and cool it down when summer arrives. 

And in university, these serendipitous, tangential collaborations are made even more unlikely to succeed in anywhere other than extracurricular clubs, as students specialise ever deeper, narrower. 

Yet, in the world outside formal education, serendipity is increasingly what makes the creative, financial, scientific and engineering worlds go around. Tangents, not five year plans, are where the biggest discoveries and creations of the past decade have come from, whether it's developing social networks with billions of users, finding preventative medicine in foods that can help more of us avoid cancer by eating certain foods regularly and cooking them correctly, or developing construction technologies that enable apartment blocks 17 stories high to be constructed in one week in China's expansive metropolises.

Chefs work with PhDs, construction trades work in ways that run against what their forefathers would have said was "right", and individuals in dorms can reach out and find the right team to get the rest done just as well. 

Schools have an opportunity to prepare their young people with the robustness and acuity that is required to survive and thrive in this fast-paced, anything-is-possible world. It involves schools spending time like they've never spent it before understanding what constitutes collaboration, real collaboration and not just 'group work'.

It means the construction of new spaces, and the overhauling of existing ones. Rows of chairs and the same group of students sitting with each other all year long is not preparation for collaboration 'out there'. Students of the same ability working with each other doesn't chime with the notion that, in true collaboration, you reach out to those smarter than you to fill your gaps in understanding - we need more cross-age coaching, joint projects, younger students bringing their different perspective on the world to older students who might have lost it on the way.

And these aren't just great for collaboration. Education research is mounting that it is the skill set for collaboration in the real world that also brings the most to learners' progress in school. 

Now, go and discuss this. In a team. Collaborate on something to rock the status quo of group work and encourage young people to truly collaborate.

This post was cross-posted from NoTosh's fabby Facebook page. Give us a Like there and see more little gems from the whole team.

Making music with one instrument: your mind

My Flemish pal Kris Hoet has been at it again with his collaborators at Duval Guillaume, producing this incredible clip about a team of music lovers, musicians and DJs who, despite having physical challenges, are able to create music manipulating a programme with only their brainwaves. The goal of Smirnoff, the advertiser? To show that there is the power to create in every one of us.

December 21, 2012

Bach: the Design Thinker

Bach music

As a teenager I loved playing Bach on the piano, an instrument that for most of my playing time I was maybe less than loving about. It was all about first of all learning the rudiments, then adding in what you felt about it, then bringing the parts together into a whole that always felt greater than the sum of those elements I'd practiced in bar-by-bar, note-by-note detail. Today, I still play music - percussion - and it's the same process, I guess, that I describe in Bach: learn the rudiments well, pull them together bit by bit, then unleash the whole to see what it sounds like together with the band.

This process is not dissimilar to design thinking, the way of structuring one's thinking so as not to miss out on a potentially epic idea or solution to a problem that we've been harnessing across the schools with whom we work. Rebecca Cochran has taken Bach's music and composing style to reveal how in composing these he, too, was following many of the design thinking processes and habits of mind. In her blog post she explains each one in greater detail:

  • Bach combined the analytical with the intuitive.
  • Bach employed iterative prototyping.
  • Bach took inspiration from a broad range of experiences and cultures.
  • Bach co-created with others.
  • Bach regularly embraced constraint as a source of creativity.
  • Bach wrote music for the people. 

Hat tip on this, I think, is Tom. Pic from Magnuscanis.

December 08, 2012

Modern schooling: all retch and no vomit?


British Philosopher Alan Watts sums up an attitude that took me years to understand, and which underlines the attitude to life that all my colleagues sign up to. If you want to do something - defend the charged, taxi people through cities, teach children, grow wine, whatever... - then do it.

I'm working at the moment with a group of teachers, engineers and entrepreneurs in Finland, all of whom are passionate about what they do. They'd do it, I'm sure, were money no object. And because they love it, they practice it, they get good at, and so people pay them to do it so well.

Yet I've met educators on my journey who wouldn't do it, were money no object. They should go and find something else they really want to do, and not perpetuate the model in front of our children. Life is already too short to be doing something you don't want to.

The full transcription of Alan Watts' If Money Were No Object:

What do you desire?
What makes you itch?
What sort of a situation would you like?

Let’s suppose, I do this often in vocational guidance of students, they come to me and say, well, we’re getting out of college and we haven’t the faintest idea what we want to do.

So I always ask the question, what would you like to do if money were no object? How would you really enjoy spending your life?

Well, it’s so amazing, as a result of our kind of educational system crowds of students say, well, we’d like to be painters, we’d like to be poets, we’d like to be writers, but as everybody knows you can’t earn any money that way. Or another person says well, I’d like to live an out-of-doors life and ride horses.

I say, you want to teach in a riding school? Let’s go through with it. What do you want to do? When we finally got down to something which the individual says he really wants to do, I will say to him, you do that — and forget the money, because if you say that getting the money is the most important thing, you will spend your life completely wasting your time.

You’ll be doing things you don’t like doing in order to go on living, that is to go on doing things you don’t like doing, which is stupid. Better to have a short life that is full of what you like doing than a long life spent in a miserable way.

And after all, if you do really like what you’re doing, it doesn’t matter what it is, you can eventually turn it – you could eventually become a master of it. It’s the only way to become a master of something, to be really with it. And then you’ll be able to get a good fee for whatever it is.

So don’t worry too much that everybody is – somebody is interested in everything, anything you can be interested in, you will find others will.

But it’s absolutely stupid to spend your time doing things you don’t like in order to go on spending things you don’t like, doing things you don’t like and to teach your children to follow in the same track. See what we are doing is we’re bringing up children and educating to live the same sort of lifes we are living. In order that they may justify themselves and find satisfaction in life by bringing up their children to bring up their children to do the same thing, so it’s all retch and no vomit — it never gets there.

And so, therefore, it’s so important to consider this question: what do I desire?

About Ewan

Ewan McIntosh is a teacher, speaker and investor, regarded as one of Europe’s foremost experts in digital media for public services.

His company, NoTosh Limited, invests in tech startups and film on behalf of public and private investors, works with those companies to build their creative businesses, and takes the lessons learnt from the way these people work back into schools and universities across the world.

Ewan’s education keynotes & MasterClasses

Module Masterclass

Do you worry that your school or district could better harness its people, digital technology or physical space? Do you want some actionable inspiration, a mentor for a learning journey with your staff?

In a keynote or masterclass we can give them concrete ideas based on experience, enthusiasm fired by a vision of what can be, and backup before and after to make it happen for them.

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