Ewan McIntosh | Design Thinking, Education & Learning

The psychological effect of the internet...

NetworkEffect.io. My friend Lauren puts it this way: 'an ethernet cable into your brain'. I agree. What did it do for you?

Celebrating 10 years of edu.blogs.com - could we have yesterday's time with today's thinking?

It's ten years today since I wrote my first blog post for me, and I wish we could have today's thinking with the space and time of a decade ago.

1999

I've blogged since around November 1999, one of the first users of a new, shaky service... Blogger. My first one was, as a student teacher, some kind of "making sense of Scottish education" affair. It was short-lived, audience-free, and felt presumptuous in the extreme. As a French and German teacher, I used the more stable Typepad service to run blogs with students on all sorts of field trips and school partnerships.

Early 2000s

There were various Paris-Normandy trips, the highlight of my teaching year, where we live-blogged from a Nokia 6230i with a 1.3megapixel inbuilt camera and extortionately expensive and unreliable 2G connection, while munching on smelly cheese and exploring the history of Omaha beach and surrounds. In the early years, mums and dads were sceptical of what it was for and why - most posts would garner barely 30 comments. Just one year on, though, the utility of the blog was clear to all: no more nervous phone calls to the school asking how we Johnny was doing, and literally hundreds of comments per blog. In fact, I've just spent the weekend at a wedding where I met many of the students from the 2005 blog for the first time since then.

Carol Fuller, a US teacher from South Cobb, near Atlanta, who I have never met, but to whom my primary school colleague John Johnston paid a visit over a decade ago, is still an online friend today. She got her students helping in a couple of projects where a US perspective on the world was essential to gain empathy beyond the pages of the textbook. The most popular post in one collaboration on politics was by far around banning guns. Plus ça change...

Her students took the often traumatic and insightful writing of our senior students' field trip blog to Auschwitz and wrote their own play on the back of it. It was pre-YouTube, so VHS cassettes flew across the Atlantic. Having the powerful writing of students still online, still being downloaded, feels important today as our world continues to struggle with terrible things happening in the world, viewed only through a screen. Laura Womersley's Confession is still one of the best pieces of writing I think I've ever read from a student, rendered more poignant than ever today knowing that just a few months later she died, suddenly, from an unexpected illness. Her words live on.

We used our blogs to publish the first high school podcast in Europe, maybe in the world. The wee lad who edited everything is now an accident and emergency doctor, and through micro-blogging - Twitter - is newly in touch with me this past year. He's no long a wee lad, either - six foot tall, and seeking his next challenges in life.

2005: the start of edu.blogs.com

It was only when I left my classroom to start a secondment with the Government, in the summer of 2005, that I knew I would miss sharing with other people. Until that point, it had always been through the conduit of my students' work. Now, I wanted to share whatever I might with a newly emergent group of educators, educators who wanted to share beyond their four walls. The first post was awkward (and indeed called "That awkward first post"). The early posts are bum-clenchingly naïve. But it was also the place that some small things were kicked off, and became big things. A few weeks after the first ScotEduBlogsMeetup, TeachMeet was born in a post in 2006.

Collisions

Early on, Loïc Lemeur, the founder of the blog platform I had been using for so long, invited me to speak at his emergent Les Blogs conference in Paris (now Europe's must-go-to tech conference, LeWeb). It's his birthday today, the day that I started my own blog - serendipity perhaps?

What followed my intervention there was the first sign that people might actually be reading and listening to what I was saying. James Farmer got stuck in, annoyed, I think, that a young buck was on the stage talking about classroom blogging (and he wasn't ;-). He was actually complaining about what everyone else on the panel had said, not what I contributed, which were just stories (much the same I what I try to contribute today). We didn't speak much after that, in spite of promises of beer in Brissie. 

I was fed up at how few teachers were sharing long-form thoughts and reflections on teaching, through blogs, and how a self-nominated cabal hectored those of us joining the fray "for not doing it right". Today, I feel that about the self-nominated if-Hattie-didn't-say-it-it-didn't-happen brigade. Back then my chief supporter in the collision with James Farmer and, later, Stephen Downes, was one Peter Ford - still one of my best buddies today, and working partner of the last three years. Collisions, I learned early on, are how we challenge ourselves to learn better. Heck, even Stephen came around to like something I did once... one of the best presentations he's ever heard. The content of it, too, came from collisions on this here blog.

I also had collisions through the blog with people who did not blog, namely my employers at the Scottish Government. I spent a few blog posts correcting newspaper stories in which I was misquoted, and many more writing my own thoughts on why the creation of a national schools intranet, a social network no-one outside schools could see, was doomed to fail. It did. Two years after leaving the education department, I was invited back by a new Education Minister to his expert committee that has overhauled the whole, expensive, useless venture. 

So, collisions on the blog were vital to my job, when I had one, and for the creation of NoTosh, my company. For ten years of professional collisions, thank you. I really wish there were more of them in long form.

TLDR has become the norm as educational discourse takes place in machine gun ratatats-à-Twitter. Where once we had comment feeds, dripping ideas, thoughts and disagreement with our ideas each day, we now have a tsunami of detritus in which we must seek out the comments of yore, never connected directly to the original thought that sparked them. Ten years ago, the half-life of an idea, of a discourse, could be as long as a month. Today, one is lucky if a thought lasts twenty seconds before it falls off the fold of the electronic page.

In the past decade, though, something better has come along, I think. More educators are writing books than ever before. More than most genres, there are plenty destined to become pulp, but there are so many more than a decade ago that offer genuine insight, great ideas, years of learning to the reader for no more than thirty bucks. They even come to your screen in a flash, if you want them to. I wonder, sometimes, if teachers writing books is not the long-form blog post in a different guise.

To that end, I've wondered about going back over ten years of blog posts, ignoring the truly embarrassing ones and unpicking the contentious ones with a more mature head on my shoulders. I'd love to write a book that takes ideas that mattered 10 years ago to me, and see whether they might matter more to people today. I have no idea whether this would work, whether it would even be of interest to people - the same questions I asked in my parents' dining room as I set about kicking off this electronic version of the book draft.

Thanks to those of you who have read my stuff, especially the longest posts like this one. Thanks, too, to those with whom I have collided over the last ten years. And to those who don't read my blog any more, who have unsubscribed because you feel it is "no longer relevant" (that's the most common reason for an unsubscribe), peace be with you. You have no idea of the fun you've missed out on ;-)

Unplug from this. Plug back in to that #28daysofwriting

This is Saturday's #28daysofwriting, written on Saturday February 7th, but not typed up until Monday February 9th. Why? At the weekend I make every attempt to unplug from technology. Most of my best ideas do not happen while staring at a screen, small or large, but from doing the opposite: experiencing life around me.

Stating this will annoy some of the 28 people awaiting a pitch, programme, plan, project proposal or reply. Some of them will have waited a week, as last week's trip to Canada was so intense I didn't have the energy to give them the quality of thinking and time they deserve. 

But unplugging on a regular basis, and not just splurging on an "analogue August" or "wifi-less winter" is something we should all aspire to do. Less little and often, more significant time offline and regular.

I know my own team tend to take their weekends for getting down to the beach, into a restaurant or two, or heading for brisk walks through English woods or Scottish coasts. As such, I'd never expect an email reply from them, from about midday on Friday through to mid-morning on Monday (leaving them time to prioritise first thing).

Quartz reports on an entire Connecticut-based marketing firm who had a whole-organisation offline, no device day. To be honest, I was surprised that one day offline for a team was able to make the news n the first place. But then I thought a little harder, and realised that for a whole team to decide in advance to go native (and not digitally so) was still a rare thing, even if just for one day.

The story reveals some of the reasons it might be important to take more frequent time off instead of these newsworthy splurges:

1. Thinking benefits, not features
   “I’m having second thoughts,” a latecomer said. “I’m supposed to build a Powerpoint deck today.”
   
   This reveals so much. She's not supposed to be building a Powerpoint deck - it's just that this has become the usual means of trying achieve a multitude of other goals. In the creative industries it has become commonplace, mistakenly I believe, to write ideas down as Powerpoint decks. We write prose in a document, presentations on a deck. It is unlikely the Powerpoint deck was really the best way for this account director to communicate her figures, or for a creative to convey a risky idea. What else might people do in a tech-free day? I'm reminded of the gloriously analogue presentation given by Drew Buddie at one of the first London-based TeachMeets, where he extolled the virtues of stone-stacking through the use of an entire ream of 1980s printer paper.
   
   
2. Digital snobbery
   "Disconnected from their usual feeds, two communications people walk to a bookstore to get the Wall Street Journal, New York Times and Cincinnati Enquirer, documenting the three-block journey with an old-school Hi8 camcorder. On the elevator as they returned, a freelancer was arriving for the day and told the unplugged: “I’m holding. Are you jealous?”"
   
   This is the equivalent of the "how big / new / shiny is yours" that festoons technology use, everywhere. School systems are amongst the worst offenders. No-one outside education understands BYOD or one-to-one. No-one talks with pride of how many computers and devices their insurance company has, as a means, no less, of stating how good that company must be. And yet, that's exactly the kind of lame discussion I hear tech directors having at most meetups. I'd be more proud to come from the school that has a regular tech-free day, placing an accent on thinking first, no excuses.
   
   
3. You're not connected. You're bored
   "In a meeting-induced boredom reflex, I pulled out my phone to check my notifications (there were very few, and none of any importance whatsoever) and immediately felt like a cad for doing so. “Our whole point was to make people feel like assholes,” Chief Creative Officer Nathan Hendricks later joked."
   
   Most technology use, if we were honest with ourselves (and not actually trading eight hours solid at the LSE), staves boredom, or makes more of 'down time'. Surely the oxymoron is enough - downtime is there to step your brain down for a brief moment. Boredom is there to act as the space between your ears where you can idly just think and reflect.
   
   
4. Can you not just be present?
   "The device room wasn’t supposed to reopen until 4pm, but I am notified on a walkie-talkie that the doors have opened early because some people had to leave. This causes a bit of a reconfiguration of plans."
   
   If you really want to get under my skin, if you really want to have a good chance of a public shaming, leave a meeting or workshop before the due time. There are always other, more important things to do than think deeply, plan better for the future or reflect on where you've come from in your learning. Because you leave early, you will always be firefighting, coping with the latest unexpected thing. And technology is the key reason you do it. Tech can lead to everything becoming urgent and important, unless you know how to master it. And that involves taking some time out, often.

The pic on the post is mine, from Soho, London - the one place where you might get away with being both plugged in and unplugged at the same time. 

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Engage, Inspire, Empower - language learning and technology

I got back to being a language teacher last night, doing a quick talk and then conversation with some of the teachers participating in our Malta Better Learning with Technologies group. Here is the video of the talk, where I was inspired by the instant nature of understanding we gain from the cartoons we've seen over the past week:

• The universal language of image
• The growth of the image thanks to technology - Insta...everything
• The move of technology's dominance in text (blogs and podcasts of 2005) to image (YouTube, Instagram, Snapchat in 2015)
• How do we play the whole game of learning, every day, in the language classroom?
• What S.T.A.R. moments do we create for our students to amplify the meaning of what we're doing?
• Can we inform students later, and start with the why of engagement, inspiration and then empowering through information and the 'how'?
• "Real world" does not mean we have to take every student on a foreign exchange visit. Real world is no longer the long-term relationships we had to build with partner schools in 2005. Real world can be short-term reaching out to someone, just for a lesson, for a moment, to gather an empathy for how others might think.
• Real world can also be imaginative - video games as a stimulus for writing, or TED talks for stimulus in reading and listening (and speaking!).

#NeverSeconds: Students can change the world - when we get out of the way

When I was at school, I wrote an article in the student newspaper (the Pupils' View) about how fresh, healthy food was disproportionately overpriced compared to the "yellow food" on offer in the school canteen. The result was that the Catering Director for the Local Authority actually left her job. And I got into a fair bit of trouble.

This all happened in Dunoon Grammar School, part of the Local Authority Argyll and Bute who, with similar sense of grievance and bullying last week attempted to silence one nine-year-old Martha Payne with a brutal, long-winded press release and ban of Martha's online activities.

Since the end of the Easter holidays, Martha has been writing a daily food blog about her school lunches, with the support of her dad, as a self-initiated writing project. It also set out in the noble aim to fund the building of kitchens for less fortunate children in Malawi, through the Mary's Meals charity.

Her first posts revealed the tiny portions (hence the name of her blog: NeverSeconds) and, yes, the rather yellow fried nature of her food. But things improved within barely weeks, and most meals were absolutely fine (a summary average of the scores she gave to each meal results in something over 7.5 - not bad for mass-produced school meals, but with room for improvement, a point which was very much Martha's).

Where Martha forgot her camera, she took to drawing her meal. She scored not just out of ten, but also on a health rating, how many mouthfuls it took to get through and, disturbingly, how many pieces of hair were found in it (I've yet to spot the post where there is some hair; again, a good sign).

Within weeks, her notoriety was such that school kids from elsewhere around the world were sharing their meals for Martha to publish on her blog on their behalf. 

TV chefs Jamie Oliver and Nick Nairn championed her and invited Martha over to learn how to cook herself.

Vitally, her food portions became bigger, so that a "growing girl" like her had half a chance.

So far, so good, so much a passionate kid with a passion for food, and a good way with words. And a nine-year-old changing her school's approach to food. 

Until last week:

This morning in maths I got taken out of class by my head teacher and taken to her office. I was told that I could not take any more photos of my school dinners because of a headline in a newspaper today. 

I only write my blog not newspapers and I am sad I am no longer allowed to take photos. I will miss sharing and rating my school dinners and I’ll miss seeing the dinners you send me too. I don’t think I will be able to finish raising enough money for a kitchen for Mary’s Meals either. 

Argyll and Bute, the school district rather than the otherwise very supportive school itself, issued a damning edict, preventing Martha from taking any more photos, writing any more blog posts about her lunches. Dinner ladies were, said the illiterate press release (we serve "deserts" to our children, really?), "afraid for their jobs". It was, according to one legal journalist, "one of the most piss-poor justifications of a ban of anything from any public authority".

Celeb chef Jamie Oliver, known globally for his crusade against poor school food, waded in to get people to lend their support with a simple retweet of his "Stay strong, Martha".

Mary's Meals, for whom Martha's blog had raised £2000 by Thursday night, the day of the ban, issued a statement outlining the consequences of the ban on her efforts to build kitchens in schools in Malawi, a country with whom Scotland has a long-standing official partnership.

Martha's "Goodbye" post earned over 2000 comments and Twitter's #neverseconds tag went into meltdown. #NeverSeconds, the girl Martha Payne and, excruciatingly, Argyll and Bute council all hit the top trending terms in the UK. Her blog, having reached 2m hits in just over a month already, now saw its blog counter unable to keep up as she broke through 3m in one day.

And I was livid for her. How dare councils, and this council in particular, once more attempt to bully those in its learning community. I sent a quick tweet to the Education Minister, who is also the member of the Scottish Parliament for the area, requesting he do something in what had already been established a ridiculous and illegal abuse of power. He tweet back that he agreed, having requested the Head of the Council to lift the ban immediately.

Within 20 minutes the Head of the Council was on the radio, announcing a change of tack.

Argyll and Bute finally managed a new statement, the politicians showing more sense than their feckless faceless bureaucrats and lifting the ban.

As a result of the debacle, Argyll and Bute has gained a global reputation for awful PR, a tortoise-like reaction time on Twitter and, potentially, an interesting place to go on holiday. Was it all a tourism ploy? Given the repeated mess they get themselves into, they're almost certainly not not that clever.

But, on a positive note, Martha's long-term goal of raising £7000 for a new kitchen in a Malawi school was rather superseded: she was at nearly £50,000 ($100,000) at the weekend just past, now at £100,000 ($200,000) with more rushing in every day. 

She has also created the beginnings of, hopefully, lasting change: she will head up a council summit on school meals and work with them longer term on improving the quality of food for every child in the district. Happily, she's back to blogging it all once more with the support of her school and, reluctantly or not, her Local Authority. She has now had her first kitchen in Malawi named in her honour.

Martha shows every facet of great learning: real world change, making the environment around her better, sharing her thinking with the world, having a conscious for the world beyond her immediate horizons, and robustness in the face of incredible media and social media pressure. She is another 'Caine', with a supportive parent and facilitating adults around her. She'll go far.

Donate to Martha's campaign through her blog: http://neverseconds.blogspot.co.uk/

Collaboration 7: Implementing the Wrong Solution

One of seven posts about collaboration and why it nearly always fails to deliver results, inspired by Morten T Hansen's Collaboration.

The quality of the teacher is the number one factor in the improvement of an education system, collaboration is the key factor in improving the quality of that teacher.

Collaboration helps increase academic success, yet most collaboration doesn't work. Here is one of Morten T. Hansen's six key reasons for collaboration failures:
 

Implementing the Wrong Solution

Following on from misdiagnoses, is finding the wrong solution. Learning Management Systems, as described earlier, were the wrong solution to the wrong problem. IT managers were convinced that some IT, instead of some psychology, would help solve the problem of teachers not sharing their work and ideas.

The same's true of those trying to 'protect' young people by not allowing them or encouraging them to post to the open world wide web: the problem is not so much internet predators as the lack of media literacy skills to not put oneself at risk online. The right solution here is not internet filtering or setting school blog platform defaults to 'private', but to set school blog defaults to 'public' and initiate a superb media literacy programme for every student, parent and teacher.

Morten T Hansen's answer is that we need disciplined collaboration, where leaders i) evaluate what opportunities there are for collaboration (where an upside will be created), ii) spot the barriers to collaboration (not-invented-here, unwillingness to help and preference to hoard one's ideas, inability to seek out ideas, and an unwillingness to collaborate with people we don't know very well).

Picture from Noel C

Collaboration 3: Overcollaboration

One of seven posts about collaboration and why it nearly always fails to deliver results, inspired by Morten T Hansen's Collaboration.

The quality of the teacher is the number one factor in the improvement of an education system, collaboration is the key factor in improving the quality of that teacher.

Collaboration helps increase academic success, yet most collaboration doesn't work. Here is one of Morten T. Hansen's six key reasons for collaboration failures:
 

Overcollaboration

BP fell into the trap of having the emergence of far more networks and subgroups than were strictly necessary to get a result. There was a period where there was “always a good reason for meeting”.

Through social media, particularly in education, it can feel that there are just too many places to go, too many hashtags to follow, too many LinkedIn Groups and Nings to join in order to get some strong, actionable learning out of them.

The result of this over-collaboration can often be disastrous for the student publishing their work or seeking someone to collaborate with - "it's just another student blog", "it's just another wiki of debatable quality" might be the thoughts running through the minds of teachers and students elsewhere when the initial callout for peer support and comments goes out.

Even if comments are made, are they genuinely helpful in the way that structured, framed formative assessment can be within the walls of a classroom, or are they perfunctory "well dones", a digital kiss on the cheek before moving onto the next request?

Initiativitis, 21st Centuryness and other ills of learning

It's an oldie that I've only just unearthed. Nearly two years ago I spoke to 500 'creative agents', people from the creative industries working in schools, at their national conference in Birmingham on how to manage creativity in education.

And I just discovered the video on Vimeo.

This talk was one of the first 'biggies' that I gave after "coming back" to education after my time at Channel 4. One of the reasons I quite like it is that it led to one of the projects of which I am most proud: TEDxKids @ Sunderland.

It covers a few things:

• on feeling uncomfortable with innovation, and remembering you're not alone;
• the importance of continuing professional development over annual reviews and five year forward planning;
• the power of social media to overcome the shortcomings of the press and the telephone (even more relevant in these days of uncovering the poor quality of journalism in corners of this country), and the responsibility of schools and parents to relearn how to communicate.
• communicating better with parents;
• listening better to share better;
• creative copying;
• the Seven Spaces;
• harnessing data;
• gamifying learning and having permission to dream a little.

[#smartcityexpo] Carlo Ratti on the Living City: Harnessing Data To Reveal Stories

20 years ago if you wanted to win a Formula 1 Grand Prix race, you got yourself a good car and a good driver. Today, you need a team of scores of computer scientists, engineers and mathematicians, analysing your car's computer eveyr millisecond of every lap: without this data harvesting and analysis you will not win a race.

Today's cities, says, Ratti are heading the same way, and many are getting there already. Having placed billions of data connections in our cities over the past few years, cities are beginning to talk back to us, as the artefacts in MoMa's Talk To Me Exhibition show. And it's important that we harness this. Cities currently take up:

• 2% world surface
• 50% world population
• 75% of energy communication
• 80% of CO2 emissions

Managing cities based on cell phone use

During the World Cup final Ratti's team at MIT's Senseable City Lab saw how cell phone use matched the to and fro of people around the match itself and in cafés and homes around a city. How could this data be used to provide better information to public transport, buses and taxis?

How could rainfall be better predicted, but data on that be provided to taxis on the ground to better ship people around the city - the very question solved by Ratti's team in Singapore:

Tracking Waste

We spend so much energy in our cities and corporations sourcing the goods that make our products, but we know very little about where the waste from our products ends up. Here, harnessing data from pervasive geo-location-aware tags on 3000 products, Ratti's team were able to see the extent to which our waste travels around the world and back. Using this data, could our city fathers and corporations design better waste solutions, not just better sourcing solutions?

 

Planning a great response to great (and pervasive) data

Analysing data reveals stories - in a telecoms example in the United Kingdom Ratti's team looked at the two connections made with every network communication. This helped redraw the map of Great Britain, with Scotland the first, most clearly marked out communicative community, but with countries like Wales split in two, north and south, and the epic-centre of the echo chamber that is London-London communication clearly marked out:

This analysis of data can therefore suggest to us several things, and reveal the communities around which we might want to build specific services, which often don't match the "official" boundaries marked out by politicians. Something for Scotland will, naturally, be very different for something based around the communication habits of someone in London or Wales. More on the analysis process can be seen in this video and the research paper:

 

The Copenhagen Wheel - helping individuals to help the community

And how can data be harnessed on a level much more "on the ground", by citizens? The Copenhagen Wheel was a creation from the MIT Senseable City Lab, which makes life easier for the cyclist but uses their efforts to provide information about the city that can be used to help everyone:

It transforms ordinary bicycles quickly into hybrid e-bikes that also function as mobile sensing units. The Copenhagen Wheel allows you to capture the energy dissipated while cycling and braking and save it for when you need a bit of a boost. It also maps pollution levels, traffic congestion, and road conditions in real-time.

 

Conclusions (and questions that remain!)

• How can we make data more useful in other contexts than it currently is?
• What is there we can do to make the collection of data from one person actually helpful to them, while beneficial to the wider community, not just the political or adminstrative élites?
• What innovations in data collection for the common good are there to be found in education? But also in parenting, transport, food and drink, energy consumption and creation?

This talk was the opening keynote at Smart City Expo in Barcelona, Spain, where I'm giving a talk on how we can harness design thinking to better involve our communities, and our children, in building better cities.

"If you want it to stick, you need a pic"

Jeremy Clarkson in the Sunday Times (UK) a few weeks ago touched on the supremacy of shaky mobile phone footage in deciding the pecking order of what we, generally, consider important and what we care less about (below). In this tree-falls-down-nobody-sees-it philosophy, have we become dependent on the loudest, clearest, best presented stories to make our decisions, at the expense of more valuable but less tangible ones we need to chew over for longer?

For me, this move towards talking about what we hear about loudest and clearest, rather than talking about the hard stuff that does not come in this "chicken nugget" form of information bundle, is absolutely reflected in the world of education discourse, particularly around discussions on what learning is for.

The echo chambers of the blogosphere, the political classes, the civil servants, parents... they - we - are all as guilty as each other for paying too much attention to the loudest, not necessarily the most vital, discussions for our children's future.

It's too easy to believe that you are collaborating and gaining some kind of otherness just because you've ticked the "collaboration box" of using Skype, a wiki, a blog, whatever medium you wish. Gary Stager picks this up nicely in this Will Richardson post. Will despairs at a teacher's 'inability' to grasp the value of a change to his methods, particularly the perceived value of collaboration to achieve the same goals that the teacher was gaining within his four classroom walls. Rightly, Gary calls into question whether collaboration is really all that worthwhile, all of the time. The answer is: most times not. Small active mixed ability and mixed interest teams, coming up quickly with their own ideas, is often just as effective (if not more so) than a more drawn out collaborative process through technology with teams from around the world, but where those teams consist of people who share the same values, aptitudes and interests as the home crew.

All too often, though, the accents of those with whom we are collaborating, in the broadest sense of the word 'accent', are merely reflections of the views with which we are most comfortable. In this way, we fall for the trap Jeremy Clarkson outlines in his column: "It used to be said if it bleeds, it leads. Now, though, if you want it to stick, you need a pic."